hi, i'm kaitlyn Camer  n.

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help me, help you
I am a highly driven and motivated learner seeking a position related to user experience and product design.
I utilize processes as diverse as the context they are designed for.
I actively participate in using varied approaches that challenge status quo to design valuable products and experiences. Although using diverse processes may add additional upfront time to product design, this method allows for adaptability and creativity unique for each product environment. Many designers are comfortable using their typical approaches in their design repertoire for each project, but I appreciate the value found in using assorted methods depending on the circumstance.
work hard, play hard
There's nothing like the perfect balance of work and play. When I'm not working or studying, I'm enjoying lots of activities in my free time!
snowboarding
reading
road trips
painting
friends
good eats
Skills? I've got a few
Technical and soft skills are vital for any job, and I'd love to share mine with you! I'm eager to perfect what I know, and learn new skills along the way.
DESIGN TOOLS
Figma
Adobe Illustrator
Sketch
Survey Monkey
InVision
UserTesting.com
DESIGN SKILLS
Interaction Design
User Research
Usability Testing
Rapid Prototyping
Wireframing
Visual Design
Information Arch.
Infographics
Style Guides
Service Design Blueprints
User Flows
Customer Journeys
Personas
Heuristic Evaluations
Interviews
Surveys
Ethnography Studies
Literature Reviews
DEvelopment
HTML/CSS 
Java
JavaScript
SQL
Rstudio
GitHub
TAKE A PEEK AT WHERE I'VE BEEN, AND WHAT I'VE DONE
Check out my work journey and past experience... and then help me add to it!
Lead UX Researcher & Designer
CounterCOVID - Last Myle LLC.

Launched Covid-19 risk assessment website for King County residents using Johns Hopkins data; translated in 10 languages.

Created an ethnography study, interviews, surveys and synthesized results.

Designed style guide, wireframes and prototypes for mobile and desktop, informed by research.

Optimized user experience by iterating based on usability tests.

2020
Design Lead & Instructor 
Engineers Without Borders

 

Managed students, led meetings and orchestrated workshops.

 

Worked within requirements to design an interactive TV display for a building lobby.

Generated style guide, wireframes, and prototypes for development team to implement.

2020
Chief Design Officer
Seattle Sustenance

 

Launched accessible, Seattle low-income meal program website.

 

Independently led design vision and generated hi-fi prototypes.

 

Oversaw that website development aligned with designs; contributed to the engineering and deployment of website.

2020
2020
Product Design Lead 
Jack in the Box Redesign - UW 
Identified Jack in the Box’s information environment, establishing standard fonts, colors, icons, typical users, and current information architecture approach.
 
Conducted user flows, heuristic evaluations of the current website, usability testing with assigned navigation tasks and card sorting. 
 
Created a consistent hierarchy to increase understanding of the information environment.
Altered the labeling system within the navigation bar to become more intuitive and descriptive.
 
Increased the ease of browsing, while decreasing the time it took users to finish assigned tasks.
Premera Blue Cross Insurance
 
Customer Experience Design Strategist

Optimized user efficiency and experience by simplifying web page information architecture that decreased confusion and navigation time by 55%.

Collaborated with software development teams, internal product owners and external stakeholders.

 

Created service design blue prints that identified customer journey weaknesses and utilized strengths that led to a 40% increase in satisfaction amongst user testing participants.

 

Redesigned key customer touch points, including landing pages, hyperlink redirects, mailers, and informational packets.

 

Spearheaded research that included launching online studies, user testing, the creation of interview protocols and orchestration of interviews.

 

Produced a mixed methods research report with informed recommendations that transformed program outreach, terminology, architecture, and demographic.

2019
2017
Seattle Associated Recreation Council
 
Children's Counselor
 
Structured lesson plans, mentored children, quickly resolved conflict, wholly cared for 15 children.
Boeing Stores
 
Sales Associate
 
Facilitated weekly marketing campaigns, organized pop-up shops for special events, surpassed monthly sales goals.
2016
2015-2016
Nordstrom
 
Sales Associate
 
Arranged appointments with clients, built a clientele, surpassed seasonal sales goal.
School bells
University of Washington
- Information School​ -
Bachelor of Science in Informatics
Human-Computer Interaction Degree Focus
2016 - 2020
Consecutive Dean's List Recipient 
University of Washington Honor Society
 
Relevant Courses
Mobile App Design
Visual Information Design
Information Architecture
Computer Programming
Cooperative Software Development
Information Ethics and Policy
 
Research Methods
Info Analysis & Design Thinking
Client-Side Development
Databases and Data Modeling
too involved? no such thing
When it comes to the organizations I'm involved in, there's no such thing as being too involved. I love contributing, leading, learning, competing, and giving back; and I've done just that with these organizations!
Engineers Without Borders
UX/UI Design Lead
2019-2020
Pi Beta Phi Fraternity
Arrow Board Committee Chair
2016-Present
Informatics Capstone
UX/UI Design Lead
2019-2020
Page Ahead Children's Literacy
Volunteer and Donor
2016-Present
UW Women in Business
Active Member
2018-Present
DECA
Vice President
2012-2016
BloodWorks Northwest
Regular Donor
2014-Present
Key Club International
Volunteer and Donor
2012-2016
Technological Student Assoc.
Vice President
2014-2016
National Honor Society
Active Member
2012-2016